{"id":6592,"date":"2021-10-29T15:55:11","date_gmt":"2021-10-29T15:55:11","guid":{"rendered":"https:\/\/dialexia.com\/specifications\/"},"modified":"2022-01-01T20:27:29","modified_gmt":"2022-01-01T20:27:29","slug":"specifications","status":"publish","type":"page","link":"https:\/\/dialexia.com\/es\/specifications\/","title":{"rendered":"Specifications"},"content":{"rendered":"\t\t
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HERO \u2013 Hosted PBX Platform Features & Specs\n<\/h2>\t <\/div>\n\t \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n
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\n\n Feature<\/div>\n \n \n \n <\/div>\n <\/th>\n \n \n
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\n\n Specifications<\/div>\n \n \n \n <\/div>\n <\/th>\n \n <\/tr>\n <\/thead>\n \n
\n\n
\n General Phone System Features<\/div>\n \n \n <\/div>\n\n <\/td>\n
\n\n
\n Caller ID -Call forwarding on busy\/ no answer signal \u2022 ACD module \u2013 Call routing (DID) \u2022 Conference calling \u2022 Auto-attendant (IVR) \u2022 Voicemail and messaging \u2022 Music on hold \u2022 Group paging \u2022 Failover priority routing \u2022 Call relay (RTP) \u2022 Call parking \u2022 Call recording \u2022 Dial by name \u2022 Message waiting indicator \u2022 BLF status updates \u2022 Find me\/follow me \u2022 Click-to-call support \/ Extension to Extension calls (WebRTC)<\/div>\n \n \n <\/div>\n\n <\/td>\n <\/tr>\n
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\n Management and Scalability<\/div>\n \n \n <\/div>\n\n <\/td>\n
\n\n
\n Windows & Linux OS \u2022 Web-based management console \u2022 Configuration tool \u2022 Web-based system status \u2022 Integrated web server \u2022 Backup & restore \u2022 Firewall\/NAT friendly configuration \u2022 Integrated billing module \u2022 real-time monitoring & reports \u2022 Troubleshooting \u2022 Event, alarm & trap logging \u2022 Redundant call control (Windows NLB compliant) \u2022 Voice activity detection support (VAD) \u2022 User directory \u2022 PBX end-user accounts \u2022 Failover & High availability support<\/div>\n \n \n <\/div>\n\n <\/td>\n <\/tr>\n
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\n Unified Communications\t<\/div>\n \n \n <\/div>\n\n <\/td>\n
\n\n
\n Dialexia user portal \u2022 Voicemail-to-email \u2022 Advanced forwarding system \u2022 Branch office integration \u2022 Standards-based presence information \u2022 Integrated Fax server<\/div>\n \n \n <\/div>\n\n <\/td>\n <\/tr>\n
\n\n
\n Phone Management<\/div>\n \n \n <\/div>\n\n <\/td>\n
\n\n
\n Automatic device provisioning \u2022 IP phone remote management \u2022 Plug & play support Network-wide provisioning, firmware management & updating \u2022 Full compliance with Quintum, Cisco, Aastra, Polycom, Mediatrix, Telcobridges, Patton, SNOM, Sangoma, Yealink, Grandstream, Multitech and Cetis (TELEDEX) devices.<\/div>\n \n \n <\/div>\n\n <\/td>\n <\/tr>\n
\n\n
\n Call Management<\/div>\n \n \n <\/div>\n\n <\/td>\n
\n\n
\n Web-based management interface \u2022 Call transfer \u2022 Show incoming calls \u2022 Show caller ID \u2013 Show user call history \u2022 Divert calls to voicemail \u2022 Show status of other extensions \u2022 Presence monitoring \u2022 Call logging \u2022 Call reporting \u2022 Blind\/ supervised call transfer \u2022 Call privilege management<\/div>\n \n \n <\/div>\n\n <\/td>\n <\/tr>\n
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\n 3rd Party App Integration<\/div>\n \n \n <\/div>\n\n <\/td>\n
\n\n
\n SOAP XML API interface \u2022 Microsoft Outlook integration<\/div>\n \n \n <\/div>\n\n <\/td>\n <\/tr>\n
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\n Devices and Providers<\/div>\n \n \n <\/div>\n\n <\/td>\n
\n\n
\n Supports Most Phones \u2022 Supports VOIP\u2008Gateways & cards \u2022 Supports Most SIP\/VoIP Providers \u2022 SIP Trunking<\/div>\n \n \n <\/div>\n\n <\/td>\n <\/tr>\n
\n\n
\n Codecs (Voice Compression)<\/div>\n \n \n <\/div>\n\n <\/td>\n
\n\n
\n G711 (A-law and \u03bc-law), GSM, Speex, llbc \u2022 G722 \u2022 G729<\/div>\n \n \n <\/div>\n\n <\/td>\n <\/tr>\n <\/tbody>\n\n <\/table>\n \n \n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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For more information on the HERO<\/a> Hosted PBX platform\u2019s calling<\/a> and management<\/a> features, consult the side bar. For additional questions, or to book a free HERO product demo, please contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

HERO \u2013 Hosted PBX Platform Features & Specs Feature Specifications General Phone System Features Caller ID -Call forwarding on busy\/ no answer signal \u2022 ACD module \u2013 Call routing (DID) \u2022 Conference calling \u2022 Auto-attendant (IVR) \u2022 Voicemail and messaging \u2022 Music on hold \u2022 Group paging \u2022 Failover priority routing \u2022 Call relay (RTP) […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6592","page","type-page","status-publish","hentry"],"yoast_head":"\nSpecifications - Dialexia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dialexia.com\/es\/specifications\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Specifications - 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