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Overview of HERO Hosted PBX Calling Features

The HERO solution provides users with a range of professional & easy-to-use corporate PBX calling features that were previously available only with costly circuit-switched systems. HERO’s built-in hosted PBX calling features include the following:

Caller ID

Displays the name and number of the caller.

Blind and supervised call transfer

Transfer incoming calls to other users in the system.

Find me/follow me

Forward incoming calls based on the caller’s prefix and the user’s availability status.

Call Recording

HERO Hosted PBX administrators can record and store user, group & conference calls.

Call forwarding & music on hold

Have incoming calls forwarded to another extension, an external telephone number, or voice mail.

Call waiting & call park

Place the conversation on hold at one user’s extension and resume it from another user’s extension.

Hunt group & group paging

Incoming calls to a hunt group dial in to members’ extensions based on their priority weights in the group. Incoming calls to a paging group are automatically picked up by members’ phones.

For more information about HERO Hosted PBX calling features and management capabilities, consult the sidebar menu. To discuss our solution in greater detail, or to book a free product demonstration, contact a Dialexia product specialist today.