Geographically distant branches of a given enterprise can seamlessly communicate in VoIP through the company’s Wide Area Network (WAN)
Remote worker support
Remote workers can stay connected to their company’s phone system while on a business trip, in a branch office, or even at home, and still experience the same first-rate high quality services as that of their corporate coworkers. Remote users behind any type of NAT/Firewall will be connected and managed by HERO’s NAT Traversal support system.
Intuitive and easy to use, HERO’s web interface allows a network administrator to easily manage the company’s phone system from a web browser using graphical navigation components. In addition, call activity can be monitored in real time and call logs can be stored for future reference.
Flexibility & responsiveness
HERO’s web interface makes changing user information straightforward, and phone extensions can be added in just a few minutes to accommodate growing businesses & start-ups
HERO Hosted PBX directly connects with service providers’ virtual lines, thereby reducing gateway costs.
Send and receive fax messages using an ATA and a third-party fax server.
HERO Hosted PBX can directly provision many types of IP phones and telephone adapters. Upon rebooting, they get provisioned with their settings, including their assigned extension numbers.
Busy Lamp Field
Using the company phone console, the receptionist can view the real-time status of telephone extensions in the company before deciding whether or not to transfer incoming calls.
Create permanent conference calls or conference calls with a fixed duration, and invite internal and external users to participate in them.